NOW FOR CHRISTMAS DELIVERY! 🎄
NOW FOR CHRISTMAS DELIVERY! 🎄

Discreet and Secure Shipping

Every Culet piece is custom made by hand - and we treat its delivery with the same level of care and confidentiality.
Whether you’re planning a proposal or simply value your privacy, all jewellery is shipped in unbranded, discreet packaging with no Culet branding on the outer parcel.

Your surprise stays a surprise.


Packaging & Presentation

  • Outer packaging: Completely plain and unbranded for privacy

  • Inner packaging: Culet Jewellery gift box and pouch

  • Documentation: Valuation certificates and diamond reports are placed inside the parcel, not visible from the outside

No mention of jewellery, diamonds, or high-value contents appears on any shipping label.


Domestic Shipping (Australia)

We ship Australia-wide using secure, tracked courier services:

Depending on your location, we may use:

  • FedEx Priority Overnight

  • StarTrack Premium

  • Australia Post Express (Signature Required)

Your tracking details are provided once your piece is ready to dispatch, and deliveries always require a signature to ensure the parcel is received securely.

Shipping is complimentary within Australia.


International Shipping

For clients outside of Australia, we partner with trusted global couriers:

  • UPS

  • DHL Express

  • FedEx International Priority

All international parcels are:

  • Fully trackable

  • Insured during transit

  • Shipped in discreet outer packaging

  • Delivered signature on delivery only

We will advise of any customs duties or import fees relevant to your country before shipping.


Delivery Timing & Coordination

Once your piece is complete, we will:

  1. Confirm your delivery address

  2. Arrange a preferred delivery window if needed

  3. Send tracking details and courier confirmation

If your purchase is intended for a proposal, we can:

  • Ship to your home, work, or a nominated secure location

  • Hold shipping until your preferred date

  • Send the parcel to a trusted third-party (e.g., family member)

Just let us know - discretion is our specialty.


Need to Pick Up Instead?

We also offer in-person collection by appointment from our Sydney studio.
Some clients prefer to collect privately - we’re happy to arrange that.


Our Priority: Safe, Secure, Stress-Free Delivery

Your jewellery is valuable, personal, and often deeply meaningful.
We treat the delivery of your piece with the same precision and care as its craftsmanship.

If you have any specific delivery requests - just ask.
We’ll tailor the shipping experience to suit your situation.

WHAT OUR CUSTOMERS SAY

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