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Every Culet piece is custom made by hand - and we treat its delivery with the same level of care and confidentiality.
Whether you’re planning a proposal or simply value your privacy, all jewellery is shipped in unbranded, discreet packaging with no Culet branding on the outer parcel.
Your surprise stays a surprise.
Outer packaging: Completely plain and unbranded for privacy
Inner packaging: Culet Jewellery gift box and pouch
Documentation: Valuation certificates and diamond reports are placed inside the parcel, not visible from the outside
No mention of jewellery, diamonds, or high-value contents appears on any shipping label.
We ship Australia-wide using secure, tracked courier services:
Depending on your location, we may use:
FedEx Priority Overnight
StarTrack Premium
Australia Post Express (Signature Required)
Your tracking details are provided once your piece is ready to dispatch, and deliveries always require a signature to ensure the parcel is received securely.
Shipping is complimentary within Australia.
For clients outside of Australia, we partner with trusted global couriers:
UPS
DHL Express
FedEx International Priority
All international parcels are:
Fully trackable
Insured during transit
Shipped in discreet outer packaging
Delivered signature on delivery only
We will advise of any customs duties or import fees relevant to your country before shipping.
Once your piece is complete, we will:
Confirm your delivery address
Arrange a preferred delivery window if needed
Send tracking details and courier confirmation
If your purchase is intended for a proposal, we can:
Ship to your home, work, or a nominated secure location
Hold shipping until your preferred date
Send the parcel to a trusted third-party (e.g., family member)
Just let us know - discretion is our specialty.
We also offer in-person collection by appointment from our Sydney studio.
Some clients prefer to collect privately - we’re happy to arrange that.
Your jewellery is valuable, personal, and often deeply meaningful.
We treat the delivery of your piece with the same precision and care as its craftsmanship.
If you have any specific delivery requests - just ask.
We’ll tailor the shipping experience to suit your situation.